Listing Quality Standards

1.Entire-dwelling launch scope

The initial scope is Ontario entire dwellings. A conventional or distinctive stay must provide the booking party exclusive use of the approved dwelling's guest interior; it cannot be marketed as an entire dwelling while an undisclosed host, other guest, or occupant shares that interior. Any separate neighbouring dwelling, common exterior amenity, shared entrance, locked storage area, or other material limitation must be accurately disclosed and consistent with the listing classification.

Geography, property categories, permitted stay lengths, supported currencies, and additional services may change prospectively under the governing amendment rules. Only the options actually enabled and disclosed may be offered. A fixed number of nights or an "entire dwelling" label does not override tenancy, accommodation, zoning, condominium, or other mandatory rules applicable to the actual arrangement.

2.Minimum Listing Standards are mandatory

Every submitted property must satisfy LNK's Minimum Listing Standards before its listing may go live. Approval is based on the current property, documentation, verification evidence, listing content, and applicable launch requirements.

• Meeting the minimum standard does not guarantee publication, bookings, earnings, or continued publication if conditions later change.
• LNK may require remediation, renewed evidence, another verification, or unpublishing after a material change, expiry, complaint, safety issue, or compliance concern.

3.Property authority and required documents

Each property must identify its responsible legal accommodation supplier and authorized signer consistently with the Partner Terms. Current ownership or property-specific management authority, appropriate short-term rental property and commercial liability insurance, municipal licences or registrations, and other required evidence must support the supplier's right to offer the dwelling and perform bookings before publication. Insurance follows the single listing requirement in the Partner Terms and any prospectively updated standards introduced under the amendment process. Private review does not itself authorize publication. A change of owner, legal operator, or authority requires review; a public listing ID or previous visit does not transfer approval or Founding benefits to someone else.

4.Required property verification and assessment methods

Each property must complete the verification required by LNK before publication. The current process ordinarily includes an in-person LNK verification visit. LNK may expressly approve and record an alternative assessment appropriate to the property and identified risks where it adequately addresses the applicable Listing Quality Standards. The record identifies the method, scope, evidence, reviewer, decision and any limitations; a public label must describe the review actually performed. An alternative does not waive legal, authority, insurance or safety requirements. For each in-person visit, the Partner must complete the visit authorization and safety acknowledgement through an LNK-approved written or electronic process and satisfy the access, authority, notice, safety, privacy, and cooperation requirements in the Partner Terms.

• The visit is a limited, visual, non-destructive marketplace review at a recorded time and within a recorded scope. It is not a professional building, engineering, code, environmental, mould, pest, accessibility, fire, electrical, structural, appraisal, or insurance inspection or certification. A public label must describe the check actually completed and must not imply a guarantee of continuing condition, legal compliance, or insurance coverage.
• LNK may compare material listing information, visually review guest-accessible areas and safety items, make ordinary measurements or user-level observations, create private verification notes and images, and request remediation or additional evidence.
• LNK will not perform destructive testing, open walls, dismantle equipment, move heavy furniture, enter an area presented as unsafe, or replace an inspection, certification, licence, or professional assessment required by law or prudent property operation.
• The reviewer may stop or reschedule if authority is uncertain, the adult onsite contact is unavailable where required, a hazard was not disclosed, an animal is uncontrolled, conduct is abusive, or conditions are unsafe or materially different from the submission.
• A Partner may identify a private or excluded area, but if that area is material to the guest space or a required standard, LNK may be unable to complete or approve the verification.

5.Visit records and privacy

Visit notes, observations, measurements, photographs, video, access instructions, contact details, and incident records are handled under the Privacy Policy. Verification media remains private unless selected content is separately authorized for public listing use.

• Partners must notify affected occupants and onsite personnel and obtain authority for access and recording where required.
• Partners should remove or secure valuables, identity and financial documents, medication, personal correspondence, computer screens, intimate items, and unnecessary third-party personal information before the visit.
• Reviewers should avoid intentionally capturing people or unrelated sensitive information and should document only what is reasonably needed for verification, safety, quality control, or listing preparation.

6.Safety and habitability

A property must be clean, habitable, reasonably maintained, and free of unresolved conditions that create unreasonable reviewer or guest risk. Required life-safety equipment must be present, accessible, functional, and maintained as required by law and LNK standards.

• Required safety equipment includes smoke alarms, carbon-monoxide alarms where applicable, a fire extinguisher, and a first-aid kit, together with any additional jurisdictional requirement.
• Safe access, exits, stairs, railings, electrical systems, heating, water, sanitation, locks, and other material systems must be suitable for guest use. Waterfront, pool, hot-tub, fireplace, seasonal-access, well, septic, construction, and other material risks require accurate disclosure and appropriate maintenance or safeguards. Disclosure alone does not make an unreasonable hazard acceptable.

7.Accurate listing content

The listing must accurately describe the property, sleeping arrangements, capacity, amenities, location characteristics, access, house rules, monitoring devices, pets, parking, shared or restricted areas, and material limitations. Known information that would reasonably affect a Traveler's booking decision must not be hidden or misrepresented.

8.Accessibility information

Accessibility information is required at launch. Partners must complete the platform's accessibility fields accurately and provide supporting information where requested. LNK may verify accessibility claims and may require correction where a claim cannot be supported. LNK verification is not an accessibility-law certification.

9.Photos and presentation

Listing photos must be current, clear, representative of the actual guest space, and sufficient to show the property's condition and material rooms or areas. LNK may require a minimum photo count, a cover image, bedroom coverage where applicable, and other presentation details before final review.

• Photos must not materially distort size, condition, view, privacy, amenities, accessibility, or another booking-relevant characteristic.
• Partners must have the rights and privacy permissions needed to submit the images for public listing and promotional use under the Terms of Service marketing licence. Permission must cover lawful promotion of the listing or LNK generally, including paid advertising and distribution channels. Private verification images become public promotional content only after separate authorization of the selected material.

10.Cleanliness and guest readiness

A property must have a reasonable turnover and maintenance process so it can be delivered clean, functional, and ready at check-in when booking services are enabled. Repeated cleanliness, maintenance, access, or readiness failures may result in remediation, restriction, or loss of publication eligibility.

11.Quality Verification

LNK may offer a higher-level Quality Verification program separately from mandatory Minimum Listing Standards. Its criteria, review scope, duration, renewal conditions, labels, and any benefits must be published when enabled. A proposed program, rating, or example benefit is not a commitment before those rules and the property's actual qualification are established.

Losing optional Quality Verification does not automatically mean the property fails the minimum standard unless the underlying issue also creates a minimum-standard failure. Optional program changes must not reduce protected Founding economics or be used to make a nominally optional paid service mandatory for ordinary Founding hosting. No rating guarantees booking volume, placement, safety, professional certification, or compliance with every legal requirement.

12.Ongoing compliance and changes

Partners must promptly update LNK when a renovation, ownership or management change, licence issue, insurance change, safety incident, accessibility change, material amenity change, or other event makes the existing verification or listing materially inaccurate. LNK may require renewed review before continued publication.