Fee and Deposit Rules

1.Price disclosure

Enabled booking prices must identify the nightly subtotal, cleaning, mandatory non-government charges including the Traveler service fee, applicable taxes, selected optional items, supported discounts or credits, total payable amount and currency, payment timing, and any separate deposit authorization. With dates and other necessary price inputs selected, advertised stay totals must include known mandatory non-government fees; these must not appear only at the last checkout step.

• Partners must use designated fields and may not hide mandatory charges in text, messages, house rules, or off-platform instructions. A compulsory cleaning, resort, administration, or similar charge is mandatory regardless of its label. Optional services must be genuinely optional and affirmatively selected before charging.
• A booking snapshot preserves supplier, dates, price inputs, fee base and rate, amounts, currency, taxes, discounts, cancellation terms, deposit terms, payment authority, and applicable policy version. Confirmations, receipts, refunds, and adjustments use those recorded terms and preserve their history.
• Prelaunch illustrations must state that booking is unavailable, explain assumptions and any unavailable inputs, and include known mandatory non-government charges when presenting a stay price. A partial accommodation component must not be represented as the total payable. An estimate label does not excuse a misleading advertised price.
• A quote has the validity period and availability conditions shown with it. Expiry permits a new quote, not an undisclosed debit or automatic acceptance. Replacement prices require disclosure and acceptance before a new authorization. A later fee policy cannot reprice an unexpired accepted quote or an existing pending, authorized, confirmed, or completed transaction governed by earlier terms.

2.Traveler service fee

The current launch Traveler service fee is 12% for all Travelers. The booking adult must complete required verification and stay at the property unless an expressly approved separate booking process applies. Verification is a condition of booking regardless of price and does not itself provide a service-fee discount or deposit exemption.

• At launch the fee base is the nightly accommodation subtotal plus cleaning. Apply 12% to the combined base and round the resulting fee once to the nearest cent. Taxes, deposit authorizations, and damage charges are not part of that base. An add-on or discount cannot silently change the calculation method.
• For example, $500 in nightly charges plus $100 cleaning gives a $600 base and a $72 Traveler service fee, for $672 before applicable taxes. A required deposit authorization is separately disclosed and is not an additional stay charge.
• LNK may introduce different future rates, discounts, promotional offers, tiers, markets, currencies, channels, or fee structures. There is no promise that future Traveler rates will remain uniform. Changes must be lawful, clearly disclosed before the affected new booking, and made under the applicable notice, new-version, and renewed-acceptance requirements. Material adverse general changes follow the Terms of Service; a clearly disclosed optional promotion does not itself amend a protected existing transaction.
• A material change to the calculation base or mandatory fee method requires the same prospective treatment as a rate change. The fee and total shown for an existing transaction remain governed by its accepted terms. A new quote requires fresh disclosure and authorization; historical records are not recalculated under a later pricing policy.
• The Traveler service fee and Founding Revenue Share are distinct percentages. A change to Traveler fees may change the fee base available for future Revenue Share but cannot change the protected Founding assigned 12% rate.
• On an ordinary Traveler cancellation or no-show outside the applicable grace period, the service fee is non-refundable if disclosed before booking. The Cancellation and Refund Rules specify grace-period, Partner-cancellation, qualifying platform-failure, duplicate-charge, approved-resolution, and legally required refunds. Cleaning is fully refunded when no stay occurs.

3.Partner commission and other Partner charges

The current Partner booking commission is 0%. A designated Founding Partner's 0% commission is protected across its approved portfolio for the continuing relationship. A non-Founding Partner's commission may change prospectively with the notice, material release, and renewed acceptance required by the Partner Terms. Accommodation subtotal already includes cleaning; it is not added again to the ordinary payout.

• Founding Revenue Share is separate: the protected assigned rate is 12% of Net Eligible Platform Fees for qualifying covered properties, automatically including up to 20 approved properties and requiring express written approval for additional coverage. The property threshold does not limit protected 0% commission.
• Actual-cost processing fees, valid refunds, chargebacks, damages, taxes, lawful corrections, and genuinely optional paid services follow their applicable rules. They may not be relabelled or made compulsory to function as a prohibited Founding booking commission. No unspecified mandatory subscription, verification, administration, or listing charge is imposed by this release.

4.Partner payment-processing fees

LNK currently covers payment-processing charges without charging Partners a separate processing fee or deducting one from ordinary accommodation payouts. LNK may introduce or change a separate Partner processing fee prospectively, including for existing Partners, only under the Partner Terms' advance-notice and renewed-acceptance requirements. Current coverage is not a permanent guarantee, and the protected 0% Founding Partner booking commission remains unchanged.

• The fee may recover only actual, documented processor cost attributable to an affected new booking and expressly covered related refund or payment dispute, with no markup, profit, overhead, verification charge, or disguised booking commission. Refunds, rebates, credits, and other recoveries of the same cost reduce the amount chargeable to the Partner.
• Reasonable advance notice must disclose the amount or objectively determinable calculation method, included processor-cost components, effective date, affected new quotes and bookings, and the collection method and timing, including any separately itemized deduction from the affected booking's earnings in the applicable payout cycle. An estimate must be identified and reconciled to actual cost.
• Introducing or changing the charge requires a new governing Partner agreement release, updated fee and payout rules, and renewed acceptance before affected new hosting activity. The charge cannot be added to an existing accepted quote, pending, authorized, confirmed, or completed booking, or applied retroactively to historical payments or payouts. Existing transactions retain their agreed processing-cost allocation.
• A cost recovered from a Partner or another source is excluded from the processor-cost deduction in Net Eligible Platform Fees. Only LNK's actual unrecovered processor cost may be deducted under the Revenue Share Terms, without double counting.

5.Cleaning fees and permitted add-ons

A listing may include a cleaning fee disclosed in the supported pricing fields and included in mandatory stay totals. Any LNK cleaning-fee limit or approval criterion must be communicated in the listing workflow before it governs a new listing or price change; this release does not impose an unspecified numerical cap. New material Partner obligations follow the amendment procedure and preserve existing booking prices.

• Permitted pet, extra-guest, and optional add-on charges must use supported fields, identify whether they are mandatory or optional, and comply with applicable law and accommodation duties. Service animals are not automatically subject to ordinary pet fees.
• Ordinary turnover cleaning is covered by the agreed cleaning charge or accommodation price. It cannot also be claimed as damage. A separately evidenced extraordinary cleaning loss caused by a breach may be considered under the damage rules without double recovery. Reasonable checkout instructions must be disclosed and cannot create a hidden fee or disproportionate penalty.
• Cleaning is refunded in full if no stay occurs. Once a stay begins, refunds depend on the Cancellation and Refund Rules and mandatory remedies.

6.Taxes

LNK will perform tax collection, remittance, withholding, reporting, and disclosure duties applicable to its actual role. Partners remain responsible for their own registrations, filings, and amounts the law assigns to them. LNK will identify the taxes it handles in the enabled transaction records and request information reasonably needed to comply. A technical configuration limitation does not excuse a legal obligation; an affected transaction flow must not be offered on an inaccurate assumption that a required tax can be omitted.

GST/HST, applicable municipal accommodation taxes, and tax on particular fees may differ by location, supplier status, and transaction. The supported currency and tax treatment must be disclosed before authorization. Tax corrections follow applicable law, with notice and a documented basis, without treating a policy update as authority for an undisclosed new charge.

7.Security-deposit authorization hold

Where the enabled booking flow requires a deposit, the pre-booking disclosure identifies the amount and currency, planned authorization timing, possible renewal, permitted claim scope, and release process. An authorization reserves available funds or credit; it is not itself a completed payment to LNK, advance damages, insurance, or a guarantee of collection.

• The actual payment method, processor, and card-network rules determine whether a hold is available and when it expires. LNK must use a validated authorization schedule for that flow rather than promise a uniform hold duration. A hold may be required before check-in; any later or renewed authorization must be disclosed and supported by the appropriate payment authority. A booking confirmation must not imply that an uncreated or expired hold exists.
• If a required authorization fails, LNK will notify the booking Traveler and allow a reasonable opportunity to supply a supported method or resolve the issue where practical. If unresolved, new access or the booking may be reviewed under its disclosed conditions and the Cancellation and Refund Rules. Existing occupancy rights, refunds, and lawful removal requirements remain applicable; failure does not authorize self-help eviction or an arbitrary penalty.
• Verification does not itself exempt the booking from its disclosed deposit requirement. A future deposit variation or exemption requires express booking disclosure under prospective rules; it cannot be retroactively added to an existing booking.
• No clause authorizes an unlimited debit, a charge simply because a claim is alleged, or capture merely to prevent an unsupported hold from expiring. Any refundable cash deposit or different product would need its own lawful, clearly disclosed terms and payment arrangement before use.

8.Seventy-two-hour claim window

A Partner must submit an LNK deposit claim within 72 hours after the checkout time recorded for the booking, using an agreed revised checkout if one was recorded. The claim must identify the issue, requested amount or reasonable preliminary estimate, and available evidence. Additional supporting invoices may be supplied within a reasonable deadline LNK sets for the review; waiting for an invoice does not justify failing to report the issue on time.

• The reporting window is an internal claim deadline, not a promise that a card authorization will remain valid for all 72 hours. An issuer may expire or release a hold sooner. If a claim cannot fairly and lawfully be resolved before expiry, it may move to a separately authorized payment or dispute process; expiry is not a reason to capture unsupported funds.
• If no claim is submitted, LNK will initiate release of any remaining hold promptly after the window closes, or sooner where required by the authorization's actual limits. After a resolved claim, the unused amount is released. The issuer may take additional time to restore available balance after LNK requests release.
• A late claim may be declined through this deposit process. That internal deadline does not shorten a non-waivable legal limitation period or prevent an otherwise lawful claim outside the hold.

9.Claim evidence and review

A Partner must show the booking party's responsibility, the condition before and after the stay where reasonably available, the causal link, and the reasonable amount claimed. Evidence can include dated photographs, invoices, receipts, repair estimates, relevant messages, lawful access records, and the age and condition of damaged property. LNK considers the Traveler's response and reasonably available contradictory evidence.

• LNK will give the booking Traveler a meaningful claim summary, supporting material subject to privacy and security limits, the proposed amount, and a reasonable stated opportunity to respond before a final adverse decision or charge. Urgent protective action may be justified, but a short authorization window alone is not a reason to skip fair review.
• Recoverable amounts are limited to reasonable, evidenced direct loss attributable to the Traveler's or party's established breach, negligence, deliberate act, or other lawful responsibility. Repair is preferred where reasonable. Replacement must reflect prior age, condition, depreciation, useful life, and salvage; an old item is not automatically valued as new. Ordinary wear, pre-existing defects, routine maintenance, ordinary turnover cleaning, speculative estimates, general overhead, and betterment are excluded.
• Necessary extraordinary cleaning, repair, or replacement may qualify with evidence. A lost-income claim must identify actual confirmed bookings lost because the property could not reasonably be used during the necessary repair period, deduct avoided costs and replacement or insurance recoveries, and demonstrate reasonable efforts to mitigate. Hypothetical future bookings, gross revenue without cost deductions, unrelated vacancies, and avoidable repair delay are excluded.
• The same loss cannot be recovered from the Traveler, a deposit, insurance, the Partner, or another source more than once. Later recoveries require an appropriate correction or repayment. The Partner must disclose relevant recoveries and reasonably mitigate loss.
• LNK may approve, reduce, deny, or close a claim with recorded reasons under the applicable rules. An internal decision is subject to reconsideration and external legal or payment rights; LNK is not an insurer or court and does not guarantee recovery.

10.Capture, release, and unresolved claims

LNK may capture only a supported, approved amount within a valid authorization and the transaction authority, applicable payment-provider rules, and law. Any amount outside that authority requires a separate lawful payment authorization, settlement, or enforceable recovery process. These Terms alone do not authorize every future disputed charge.

• LNK will identify the claim, decision, amount, and payment basis and provide a record of a capture or release. Unused holds must be released promptly when no longer justified. A refund or adjustment is made if a charge is later reduced or reversed.
• Expired or unavailable holds may require a different lawful collection process. The deposit amount is not automatically a legal ceiling on actual recoverable loss, but a claim above it must be proved and recovered through appropriate authority, not an unlimited debit. LNK does not advance, insure, or guarantee the Partner's claim merely because a deposit was disclosed.
• A legitimate card dispute, complaint, insurer claim, or court remedy remains available. LNK must prevent duplicate recovery and keep disputed and undisputed amounts distinct where practical.

11.Corrections and mandatory law

LNK may correct a fee, tax, deposit, refund, or display error where permitted by law, using a documented adjustment or replacement quote as appropriate. A correction preserves the original booking, payment, and authorization evidence; a new fee policy does not recalculate a historical transaction. Mandatory consumer, payment, tax, or accommodation rules control if they conflict with an ordinary platform calculation.